"Business Process Redesign in Information Technology Incident Management: A ..."

Wasana Bandara, Jamie Cornes, Michael Rosemann (2005)

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DOI: —

access: open

type: Conference or Workshop Paper

metadata version: 2024-05-22

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Wasana Bandara, Jamie Cornes, Michael Rosemann:
Business Process Redesign in Information Technology Incident Management: A Teaching case. ACIS 2005

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