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2020 – today
- 2023
[p1]Abdallah Al-Shawabkeh, Mohammed T. Nuseir, Sarah Urabi:
The Impact of Social Media Usage on Companies' Customer Relationship Management (CRM). The Effect of Information Technology on Business and Marketing Intelligence Systems 2023: 147-172- 2022
- [c1]Abdallah Alshawabkeh, Faten F. Kharbat, Jamil Razmak:
Knowledge Management Role in Enhancing Customer Relationship Management in Hotels Industry in the UK. SNAMS 2022: 1-8 - 2021
- [j4]Faten F. Kharbat
, Abdallah Alshawabkeh, M. Lynn Woolsey:
Identifying gaps in using artificial intelligence to support students with intellectual disabilities from education and health perspectives. Aslib J. Inf. Manag. 73(1): 101-128 (2021) - [j3]Mohammed T. Nuseir, Abdallah Al-Shawabkeh, Emma Louise Leibfried:
Factors affecting the use of social networks as a customer relationship management tool. Int. J. Bus. Inf. Syst. 38(2): 179-199 (2021)
2010 – 2019
- 2016
- [j2]Jianyong Sun, Jonathan M. Garibaldi, Yongquan Zhang, Abdallah Al-Shawabkeh:
A multi-cycled sequential memetic computing approach for constrained optimisation. Inf. Sci. 340-341: 175-190 (2016)
2000 – 2009
- 2008
- [j1]Keith Rennolls, Abdallah Al-Shawabkeh:
Formal structures for data mining, knowledge discovery and communication in a knowledge management environment. Intell. Data Anal. 12(2): 147-163 (2008)
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