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Robert W. Service

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2005
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Robert W. Service:
CQ: the Communication Quotient for IS professionals. J. Inf. Sci. 31(2): 99-113 (2005)
1999
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Robert W. Service, Henry S. Maddux III:
Building competitive advantage through information systems: the organizational information quotient. J. Inf. Sci. 25(1): 51-65 (1999)

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