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Marcelo Olivares
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2020 – today
- 2023
- [j16]Leonardo J. Basso, Marcel Goic, Marcelo Olivares, Denis Sauré, Charles Thraves, Aldo Carranza, Gabriel Y. Weintraub, Julio Covarrubia, Cristian Escobedo, Natalia Jara, Antonio Moreno, Demian Arancibia, Manuel Fuenzalida, Juan Pablo Uribe, Felipe Zúñiga, Marcela Zúñiga, Miguel O'ryan, Emilio Santelices, Juan Pablo Torres, Magdalena Badal, Mirko Bozanic, Sebastián Cancino-Espinoza, Eduardo Lara, Ignasi Neira:
Analytics Saves Lives During the COVID-19 Crisis in Chile. INFORMS J. Appl. Anal. 53(1): 9-31 (2023) - [j15]Andrés Musalem, Marcelo Olivares, Daniel Yung:
Balancing Agent Retention and Waiting Time in Service Platforms. Oper. Res. 71(3): 979-1003 (2023) - 2022
- [j14]Aldo Carranza, Marcel Goic, Eduardo Lara, Marcelo Olivares, Gabriel Y. Weintraub, Julio Covarrubia, Cristian Escobedo, Natalia Jara, Leonardo J. Basso:
The Social Divide of Social Distancing: Shelter-in-Place Behavior in Santiago During the Covid-19 Pandemic. Manag. Sci. 68(3): 2016-2027 (2022) - 2021
- [j13]Daniel Altman, Galit B. Yom-Tov, Marcelo Olivares, Shelly Ashtar, Anat Rafaeli:
Do Customer Emotions Affect Agent Speed? An Empirical Study of Emotional Load in Online Customer Contact Centers. Manuf. Serv. Oper. Manag. 23(4): 854-875 (2021) - [j12]Andrés Musalem, Marcelo Olivares, Ariel Schilkrut:
Retail in High Definition: Monitoring Customer Assistance Through Video Analytics. Manuf. Serv. Oper. Manag. 23(5): 1025-1042 (2021) - 2020
- [j11]Marshall L. Fisher, Marcelo Olivares, Bradley R. Staats:
Why Empirical Research Is Good for Operations Management, and What Is Good Empirical Operations Management? Manuf. Serv. Oper. Manag. 22(1): 170-178 (2020) - [j10]Christian Terwiesch, Marcelo Olivares, Bradley R. Staats, Vishal Gaur:
OM Forum - A Review of Empirical Operations Management over the Last Two Decades. Manuf. Serv. Oper. Manag. 22(4): 656-668 (2020) - [c2]Marcelo Olivares, Andrés Musalem, Daniel Yung:
Balancing Agent Retention and Waiting Time in Service Platforms. EC 2020: 295-313
2010 – 2019
- 2019
- [j9]Gérard P. Cachon, Santiago Gallino, Marcelo Olivares:
Does Adding Inventory Increase Sales? Evidence of a Scarcity Effect in U.S. Automobile Dealerships. Manag. Sci. 65(4): 1469-1485 (2019) - 2015
- [j8]Song-Hee Kim, Carri W. Chan, Marcelo Olivares, Gabriel J. Escobar:
ICU Admission Control: An Empirical Study of Capacity Allocation and Its Implication for Patient Outcomes. Manag. Sci. 61(1): 19-38 (2015) - 2014
- [j7]Sang Won Kim, Marcelo Olivares, Gabriel Y. Weintraub:
Measuring the Performance of Large-Scale Combinatorial Auctions: A Structural Estimation Approach. Manag. Sci. 60(5): 1180-1201 (2014) - 2013
- [j6]Yina Lu, Andrés Musalem, Marcelo Olivares, Ariel Schilkrut:
Measuring the Effect of Queues on Customer Purchases. Manag. Sci. 59(8): 1743-1763 (2013) - [c1]Sang Won Kim, Marcelo Olivares, Gabriel Y. Weintraub:
Measuring the performance of large-scale combinatorial auctions: a structural estimation approach. EC 2013: 587-588 - 2012
- [j5]Marcelo Olivares, Gabriel Y. Weintraub, Rafael Epstein, Daniel Yung:
Combinatorial Auctions for Procurement: An Empirical Study of the Chilean School Meals Auction. Manag. Sci. 58(8): 1458-1481 (2012) - 2010
- [j4]Gérard P. Cachon, Marcelo Olivares:
Drivers of Finished-Goods Inventory in the U.S. Automobile Industry. Manag. Sci. 56(1): 202-216 (2010) - [j3]Andrés Musalem, Marcelo Olivares, Eric T. Bradlow, Christian Terwiesch, Daniel Corsten:
Structural Estimation of the Effect of Out-of-Stocks. Manag. Sci. 56(7): 1180-1197 (2010)
2000 – 2009
- 2009
- [j2]Marcelo Olivares, Gérard P. Cachon:
Competing Retailers and Inventory: An Empirical Investigation of General Motors' Dealerships in Isolated U.S. Markets. Manag. Sci. 55(9): 1586-1604 (2009) - 2008
- [j1]Marcelo Olivares, Christian Terwiesch, Lydia Cassorla:
Structural Estimation of the Newsvendor Model: An Application to Reserving Operating Room Time. Manag. Sci. 54(1): 41-55 (2008)
Coauthor Index
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