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Berthenia Coltrane

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2000 – 2009

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2008
[c2]
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  - conf/siguccs/VersaceWMC08
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  persistent URL:
  - https://dblp.org/rec/conf/siguccs/VersaceWMC08
Fran Versace, Cheryl Williams, Bette Martin, Berthenia Coltrane:
Trail mix: the nuts (and bolts) of student employee management. SIGUCCS 2008: 191-194
2005
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Alfred Padeletti, Berthenia Coltrane, Richard Kline:
Customer service: help for the help desk. SIGUCCS 2005: 299-304

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