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2010 – 2019
- 2013
[c6]Jorge Grenha Teixeira
, Lia Patrício, Leonel Nóbrega, Larry L. Constantine, Raymond P. Fisk:
Healthcare professionals as customers: A service perspective on Portuguese primary care health information systems. Healthcom 2013: 377-381- [c5]Jorge Grenha Teixeira, Lia Patrício, Ko-Hsun Huang, Leonel Nóbrega, Larry L. Constantine, Raymond P. Fisk:
Dynamic Multi-interface Services: An Application to the Design of a Multimedia Service. ICSSI 2013: 170-173
2000 – 2009
- 2009
- [j1]Lia Patrício, João Falcão e Cunha, Raymond P. Fisk:
Requirements engineering for multi-channel services: the SEB method and its application to a multi-channel bank. Requir. Eng. 14(3): 209-227 (2009) - 2004
- [c4]Lia Patrício, João Falcão e Cunha, Raymond P. Fisk, Nuno Jardim Nunes:
Designing interaction experiences for multi-platform service provision with essential use cases. IUI 2004: 298-300 - [c3]Lia Patrício, Raymond P. Fisk, João Falcão e Cunha, Nuno Jardim Nunes:
Customer Experience Requirements for Multi-platform Service Interaction: Bringing Services Marketing to the Elicitation of User Requirements. RE 2004: 26-35 - 2003
- [c2]Lia Patrício, João Falcão e Cunha, Raymond P. Fisk, Nuno Jardim Nunes:
Addressing Marketing Requirements in User-Interface Design for Multiple Platforms. DSV-IS 2003: 331-345 - [c1]Lia Patrício, João Falcão e Cunha, Raymond P. Fisk, Oscar Pastor:
Essential Use Cases in the Design of Multi-channel Service Offerings - A Study of Internet Banking. ICWE 2003: 468-471
Coauthor Index
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