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Gokhan M. Karaatli

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2010
[j1]
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Nichaya Suntornpithug, Gokhan M. Karaatli, Joseph N. Khamalah:
Investigating relationships between organisational commitment, employee empowerment, customer intelligence and Customer Relationship Performance among small service firms. Int. J. Serv. Technol. Manag. 14(1): 77-91 (2010)

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