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Dolores E. Luna

Dolores E. Luna-Reyes

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affiliation: Universidad de las Américas, Cholula, Puebla, Mexico

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2020 – today

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2024
[j11]
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Dolores E. Luna, Sergio Picazo-Vela, Battulga Buyannemekh, Luis F. Luna-Reyes:
Creating public value through digital service delivery from a citizen's perspective. Gov. Inf. Q. 41(2): 101928 (2024)
[j10]
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Battulga Buyannemekh, Sergio Picazo-Vela, Dolores E. Luna, Luis F. Luna-Reyes:
Understanding value of digital service delivery by governments in Mexico. Gov. Inf. Q. 41(2): 101936 (2024)
2022
[j9]
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Gabriel Puron Cid, Dolores E. Luna, Sergio Picazo-Vela, J. Ramón Gil-García, Rodrigo Sandoval-Almazán, Luis F. Luna-Reyes:
Improving the assessment of digital services in government websites: Evidence from the Mexican State government portals ranking. Gov. Inf. Q. 39(1): 101589 (2022)
[j8]
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Sergio Picazo-Vela, Dolores E. Luna, J. Ramón Gil-García, Luis Felipe Luna-Reyes:
Creating Public Value Through Inter-Organizational Collaboration and Information Technologies. Int. J. Electron. Gov. Res. 18(1): 1-18 (2022)
2020
[j7]
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Martha-Selene Casas-Ramírez, José-Fernando Camacho-Vallejo, Juan A. Díaz, Dolores E. Luna:
A bi-level maximal covering location problem. Oper. Res. 20(2): 827-855 (2020)

2010 – 2019

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2019
[c17]
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Dolores E. Luna, Sergio Picazo-Vela, J. Ramón Gil-García, Gabriel Puron Cid, Rodrigo Sandoval-Almazán, Luis F. Luna-Reyes:
Public Value Creation through Digital Service Delivery from a Citizens' Perspective. DG.O 2019: 272-279
[c16]
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Mario A. Solana, Juan A. Díaz, Dolores E. Luna:
Math-Heuristic for a Territory Design Problem. ICCL 2019: 67-82
2018
[j6]
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Juan A. Díaz, Dolores E. Luna:
GRASP with path relinking for the manufacturing cell formation problem considering part processing sequence. J. Oper. Res. Soc. 69(9): 1493-1511 (2018)
2017
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Juan A. Díaz, Dolores E. Luna:
Primal and dual bounds for the vertex p-median problem with balance constraints. Ann. Oper. Res. 258(2): 613-638 (2017)
[j4]
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Juan A. Díaz, Dolores E. Luna, José-Fernando Camacho-Vallejo, Martha-Selene Casas-Ramírez:
GRASP and hybrid GRASP-Tabu heuristics to solve a maximal covering location problem with customer preference ordering. Expert Syst. Appl. 82: 67-76 (2017)
[c15]
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Gabriel Puron Cid, J. Ramón Gil-García, Dolores E. Luna-Reyes, Luis F. Luna-Reyes, Sergio Picazo-Vela, Rodrigo Sandoval-Almazán:
Using Confirmatory Factor Analysis (CFA) as a Tool to Improve the Assessment of Digital Government: The Case of the Mexican State Portals Ranking. DG.O 2017: 289-299
[c14]
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Sergio Picazo-Vela, Rodrigo Sandoval-Almazán, Gabriel Puron Cid, Dolores E. Luna-Reyes, Luis F. Luna-Reyes, J. Ramón Gil-García, L. Hernandez-Juarez:
The Role of Social Media Sites on Social Movements against Policy Changes. DG.O 2017: 588-589
[c13]
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Luis F. Luna-Reyes, Rodrigo Sandoval-Almazán, Gabriel Puron Cid, Sergio Picazo-Vela, Dolores E. Luna, J. Ramón Gil-García:
Understanding Public Value Creation in the Delivery of Electronic Services. EGOV 2017: 378-385
2016
[c12]
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Luis F. Luna-Reyes, Sergio Picazo-Vela, Dolores E. Luna, J. Ramón Gil-García:
Creating Public Value through Digital Government: Lessons on Inter-Organizational Collaboration and Information Technologies. HICSS 2016: 2840-2849
2015
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Dolores E. Luna, Abel Duarte-Valle, Sergio Picazo-Vela, Luis F. Luna-Reyes:
Digital governance and public value creation at the state level. Inf. Polity 20(2&3): 167-182 (2015)
[c11]
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Sergio Picazo-Vela, Isis Gutiérrez-Martínez, François Duhamel, Dolores E. Luna, Luis F. Luna-Reyes:
Interorganizational collaboration and value creation in digital government projects. DG.O 2015: 133-139
2014
[c10]
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Dolores E. Luna, Abel Duarte-Valle, Sergio Picazo-Vela, Luis F. Luna-Reyes:
Assessing the impacts of digital government in the creation of public value. DG.O 2014: 61-68
[c9]
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Rodrigo Sandoval-Almazán, Dolores E. Luna:
Experiences and advances of electronic government in Latin America. DG.O 2014: 355-356
2013
[j2]
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Juan A. Díaz, Dolores E. Luna, Carlos Armando Zetina:
A hybrid algorithm for the manufacturing cell formation problem. J. Heuristics 19(1): 77-96 (2013)
[j1]
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Dolores E. Luna, J. Ramón Gil-García, Luis F. Luna-Reyes, Rodrigo Sandoval-Almazán, Abel Duarte-Valle:
Improving the performance assessment of government web portals: A proposal using data envelopment analysis (DEA). Inf. Polity 18(2): 169-187 (2013)
[c8]
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J. Ramón Gil-García, Rodrigo Sandoval-Almazán, Leonardo F. Vivanco, Dolores E. Luna, Luis F. Luna-Reyes:
Inter-organizational collaboration and performance of state e-government portals in Mexico: understanding the role of politics in the enactment process. DG.O 2013: 283-284
2012
[c7]
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Dolores E. Luna, J. Ramón Gil-García, Luis F. Luna-Reyes, Rodrigo Sandoval-Almazán, Abel Duarte-Valle:
Using data envelopment analysis (DEA) to assess government web portals performance. DG.O 2012: 107-115
[c6]
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J. Ramón Gil-García, Rodrigo Sandoval-Almazán, Leonardo F. Vivanco, Dolores E. Luna, Luis F. Luna-Reyes:
Inter-organizational collaboration and performance of state e-government portals in Mexico: a progress report. DG.O 2012: 287-288
[c5]
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  - conf/icegov/Sandoval-AlmazanGLLR12
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Rodrigo Sandoval-Almazán, J. Ramón Gil-García, Luis F. Luna-Reyes, Dolores E. Luna, Yaneileth Rojas-Romero:
Open government 2.0: citizen empowerment through open data, web and mobile apps. ICEGOV 2012: 30-33
2011
[c4]
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  - conf/dgo/MartinezLLGS11
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Sergio González Martínez, Luis F. Luna-Reyes, Dolores E. Luna, J. Ramón Gil-García, Rodrigo Sandoval-Almazán:
Comparing usability of government web portals during governor change of terms. DG.O 2011: 327-328
[c3]
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  - conf/dgo/Gil-GarciaVLSL11
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J. Ramón Gil-García, Leonardo F. Vivanco, Luis F. Luna-Reyes, Rodrigo Sandoval-Almazán, Dolores E. Luna:
Inter-organizational collaboration and performance of state e-government portals in Mexico. DG.O 2011: 341-342
[c2]
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Dolores E. Luna, Luis F. Luna-Reyes, J. Ramón Gil-García, Rodrigo Sandoval-Almazán:
Government web portals performance evaluation using data envelopment analysis. DG.O 2011: 343-344
[c1]
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  - conf/dgo/Sandoval-AlmazanCGLL11
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Rodrigo Sandoval-Almazán, Jeanett Mendoza Colín, J. Ramón Gil-García, Luis F. Luna-Reyes, Dolores E. Luna:
Local government websites: cases of innovation and best practices in Mexico. DG.O 2011: 349-350

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