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Alex Onaga-Nishimura

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2022
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Alex Onaga-Nishimura, Nicolas De La Rosa-Reyna, Martin Fidel Collao Diaz, Marcos Fernando Ruiz-Ruiz:
Service Management Model Based on Lean Service and Systematic Layout Planning for the Improvement of Customer Satisfaction in an SME in the Restaurant Sector in Peru. ICIBE 2022: 242-249

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