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Arghya Ray

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2020 – today

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2024
[j11]
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  - journals/isf/BeheraBR24
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Rajat Kumar Behera, Pradip Kumar Bala, Arghya Ray:
Cognitive Chatbot for Personalised Contextual Customer Service: Behind the Scene and beyond the Hype. Inf. Syst. Frontiers 26(3): 899-919 (2024)
2023
[j10]
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Shilpi Jain, Sriparna Basu, Arghya Ray, Ronnie Das:
Impact of irritation and negative emotions on the performance of voice assistants: Netting dissatisfied customers' perspectives. Int. J. Inf. Manag. 72: 102662 (2023)
[j9]
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Lan Ma, Saeed Pahlevan Sharif, Arghya Ray, Kok Wei Khong:
Investigating the relationships between MOOC consumers' perceived quality, emotional experiences, and intention to recommend: an NLP-based approach. Online Inf. Rev. 47(3): 582-603 (2023)
2022
[j8]
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Arghya Ray, Pradip Kumar Bala, Nripendra P. Rana, Yogesh K. Dwivedi:
Predicting ratings of social media feeds: combining latent-factors and emotional aspects for improving performance of different classifiers. Aslib J. Inf. Manag. 74(6): 1126-1150 (2022)
[j7]
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  - journals/behaviourIT/RayBD22
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Arghya Ray, Pradip Kumar Bala, Yogesh K. Dwivedi:
Exploring barriers affecting eLearning usage intentions: an NLP-based multi-method approach. Behav. Inf. Technol. 41(5): 1002-1018 (2022)
[j6]
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  - journals/ijbis/RayBJ22
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Arghya Ray, Pradip Kumar Bala, Rashmi Jain:
How can topic-modelling of user-reviews reshape market surveys? Exploring factors influencing usage intention of e-learning services through a novel multi-method approach. Int. J. Bus. Inf. Syst. 40(2): 259-284 (2022)
2021
[j5]
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Abhishek Srivastava, Shilpee A. Dasgupta, Arghya Ray, Pradip Kumar Bala, Shibashish Chakraborty:
Relationships between the "Big Five" personality types and consumer attitudes in Indian students toward augmented reality advertising. Aslib J. Inf. Manag. 73(6): 967-991 (2021)
[j4]
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  - journals/jds/RayBK21
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Arghya Ray, Pradip Kumar Bala, Rahul Kumar:
An NLP-SEM approach to examine the gratifications affecting user's choice of different e-learning providers from user tweets. J. Decis. Syst. 30(4): 439-455 (2021)
[j3]
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  - journals/jeim/KaurDRBK21
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Puneet Kaur, Amandeep Dhir, Arghya Ray, Pradip Kumar Bala, Ashraf Khalil:
Innovation resistance theory perspective on the use of food delivery applications. J. Enterp. Inf. Manag. 34(6): 1746-1768 (2021)

2010 – 2019

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2019
[j2]
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Arghya Ray, Pradip Kumar Bala, Shilpee A. Dasgupta:
Role of authenticity and perceived benefits of online courses on technology based career choice in India: A modified technology adoption model based on career theory. Int. J. Inf. Manag. 47: 140-151 (2019)

1990 – 1999

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1996
[j1]
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  - journals/cbm/RayMN96
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Arghya Ray, Motilal Maiti, Ashesh Nandy:
Scatplot: A computer program for determination of binding parameters of non-linear non-cooperative ligand-substrate interactions. Comput. Biol. Medicine 26(6): 497-503 (1996)

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