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John-John Yeung Tack Yan

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2016
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Suman Roy, John-John Yeung Tack Yan, Navin Budhiraja, Aeran Lim:
Recovering Resolutions for Application Maintenance Incidents. SCC 2016: 617-624
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Suman Roy, Durga Prasad Muni, John-John Yeung Tack Yan, Navin Budhiraja, Fabien Ceiler:
Clustering and Labeling IT Maintenance Tickets. ICSOC 2016: 829-845

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