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2020 – today
- 2024
[j5]Sohyeon Hwang
, Charles Kiene, Serene Ong, Aaron Shaw:
Adopting Third-party Bots for Managing Online Communities. Proc. ACM Hum. Comput. Interact. 8(CSCW1): 1-26 (2024)- 2022
- [j4]Nathan TeBlunthuis, Charles Kiene, Isabella Brown, Laura Alia Levi, Nicole McGinnis, Benjamin Mako Hill:
No Community Can Do Everything: Why People Participate in Similar Online Communities. Proc. ACM Hum. Comput. Interact. 6(CSCW1): 61:1-61:25 (2022) - [i3]Nathan TeBlunthuis, Charles Kiene, Isabella Brown, Laura Alia Levi, Nicole McGinnis, Benjamin Mako Hill:
No Community Can Do Everything: Why People Participate in Similar Online Communities. CoRR abs/2201.04271 (2022) - 2021
- [i2]Jialun Aaron Jiang, Charles Kiene, Skyler Middler, Jed R. Brubaker, Casey Fiesler:
Moderation Challenges in Voice-based Online Communities on Discord. CoRR abs/2101.05258 (2021) - 2020
- [c4]Charles Kiene, Benjamin Mako Hill:
Who Uses Bots? A Statistical Analysis of Bot Usage in Moderation Teams. CHI Extended Abstracts 2020: 1-8
2010 – 2019
- 2019
- [j3]Charles Kiene, Jialun Jiang, Benjamin Mako Hill:
Technological Frames and User Innovation: Exploring Technological Change in Community Moderation Teams. Proc. ACM Hum. Comput. Interact. 3(CSCW): 44:1-44:23 (2019) - [j2]Jialun Jiang, Charles Kiene, Skyler Middler, Jed R. Brubaker, Casey Fiesler:
Moderation Challenges in Voice-based Online Communities on Discord. Proc. ACM Hum. Comput. Interact. 3(CSCW): 55:1-55:23 (2019) - [c3]Charles Kiene, Kenny Shores, Eshwar Chandrasekharan, Shagun Jhaver, Jialun "Aaron" Jiang, Brianna Dym, Joseph Seering, Sarah A. Gilbert, Kat Lo, Donghee Yvette Wohn, Bryan Dosono:
Volunteer Work: Mapping the Future of Moderation Research. CSCW Companion 2019: 492-497 - 2018
- [j1]Charles Kiene, Aaron Shaw, Benjamin Mako Hill:
Managing Organizational Culture in Online Group Mergers. Proc. ACM Hum. Comput. Interact. 2(CSCW): 89:1-89:21 (2018) - [c2]Taryn Bipat, Susan R. Fussell, Brent J. Hecht, Charles Kiene, David W. McDonald, Mark Zachry:
Navigating the Challenges of Multi-Site Research. CSCW Companion 2018: 409-415 - 2016
- [c1]Charles Kiene, Andrés Monroy-Hernández, Benjamin Mako Hill:
Surviving an "Eternal September": How an Online Community Managed a Surge of Newcomers. CHI 2016: 1152-1156 - [i1]Charles Kiene, Andrés Monroy-Hernández, Benjamin Mako Hill:
Surviving an "Eternal September" - How an Online Community Managed a Surge of Newcomers. CoRR abs/1605.08841 (2016)
Coauthor Index
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