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C. Bruce Kavan

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2000 – 2009

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2005
[j6]
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Shaila M. Miranda, C. Bruce Kavan:
Moments of governance in IS outsourcing: conceptualizing effects of contracts on value capture and creation. J. Inf. Technol. 20(3): 152-169 (2005)

1990 – 1999

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1999
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Margaret T. O'Hara, Richard T. Watson, C. Bruce Kavan:
Managing the three Levels of Change. Inf. Syst. Manag. 16(3): 63-70 (1999)
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Mireille S. Threlkel, C. Bruce Kavan:
From traditional EDI to Internet-based EDI: managerial considerations. J. Inf. Technol. 14(4): 347-360 (1999)
1998
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Richard T. Watson, Leyland F. Pitt, C. Bruce Kavan:
Measuring Information Systems Service Quality: Lessons From Two Longitudinal Case Studies. MIS Q. 22(1): 61-79 (1998)
1997
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Leyland F. Pitt, Richard T. Watson, C. Bruce Kavan:
Measuring Information Systems Service Quality: Concerns for a Complete Canvas. MIS Q. 21(2): 209-221 (1997)
1995
[j1]
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Leyland F. Pitt, Richard T. Watson, C. Bruce Kavan:
Service Quality: A Measure of Information System Effectiveness. MIS Q. 19(2): 173-187 (1995)

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