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Tatiane Pereira Librelato

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Journal Articles

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2016
[j2]
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  dblp key:
  - journals/bpmj/MenezesSLBP16
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  persistent URL:
  - https://dblp.org/rec/journals/bpmj/MenezesSLBP16
Liziane Silva Menezes, Miguel Afonso Sellitto, Tatiane Pereira Librelato, Miriam Borchardt, Giancarlo Medeiros Pereira:
Identification and quantification of influent factors in perceived quality of the e-service provided by a university. Bus. Process. Manag. J. 22(3): 438-457 (2016)
2014
[j1]
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Tatiane Pereira Librelato, Daniel Pacheco Lacerda, Luis Henrique Rodrigues, Douglas Rafael Veit:
A process improvement approach based on the Value Stream Mapping and the Theory of Constraints Thinking Process. Bus. Process. Manag. J. 20(6): 922-949 (2014)

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