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Denver Severt

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2013
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Anil Bilgihan, Denver Severt, Jay Kandampully:
Using Word Trees, Word Networks, and Tag Clouds to Provide Meaningful Insights: A Case Study of Electronic Word of Mouth for Hotel Service Delivery. Int. J. Serv. Sci. Manag. Eng. Technol. 4(4): 19-42 (2013)

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