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Heitor Mansur Caulliraux

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2010 – 2019

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2015
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Leandro Jesus, André Macieira, Daniel Karrer, Heitor Mansur Caulliraux:
BPM Center of Excellence: The Case of a Brazilian Company. Handbook on Business Process Management (2) 2015: 399-420

2000 – 2009

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2008
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Rafael Paim, Heitor Mansur Caulliraux, Rodolfo Cardoso:
Process management tasks: a conceptual and practical view. Bus. Process. Manag. J. 14(5): 694-723 (2008)

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