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ORCIDInternational Journal of Information Systems in the Service Sector, Volume 4
Volume 4, Number 1, 2012
- Gunnar Thies, Gottfried Vossen:
Identification, Specification, and Development of Web-Oriented Architectures. 1-21 - Wee Siong Ng, Justin Cheng, XianJun Wang, Sivakumar Viswanathan:
An Efficient Information Services-Centric Framework for Commuter. 22-39 - Abdussalam Shibani
, Robby Soetanto, Eshmaiel Ganjian, Amrit Sagoo, Nawal Gherbal:
An Empirical Investigation of Total Quality Management in Libya: A Proposed Guideline of Implementation. 40-52 - John Thompson, Mary Bellanca, Nicole Owens, George Lorenzo:
Essential Computer Skills for College Students. 53-66 - Veronica S. Moertini, Tety Yuliaty, Wisnu Rumono, Buddy S. Tjhia:
The Academic MIS Model Used in Higher Education to Resolve Typical Problems in Indonesia: A Case Study. 67-82
Volume 4, Number 2, 2012
- Qing Cao, Karyl B. Leggio, Marc J. Schniederjans:
Efficiency Measurement in: Branch Bank Service with Data Envelopment Analysis. 1-18 - Qidong Cao, Xue Bai, Thomas E. Griffin:
An Empirical Investigation of Factors Affecting Web-Based and Face-to-Face Student Satisfactions with Course Website. 19-32 - Shveta Singh, Arpita Khare:
Focus Group Technique to Study Customer Attitude Towards Online Travel Services in India. 33-47 - Alan D. Smith:
E-Personalization and Its Tactical and Beneficial Relationships to E-Tailing. 48-71 - Gireesh Chandra Tripathi:
Prepayment Risk Modeling for Residential Mortgage Backed Securities: The Unique Indian Experience. 72-86
Volume 4, Number 3, 2012
- Sara Hejazi, Yair Levy:
The Role of Responsibility Factors of Reducing Inefficiencies in IS Projects on Six Sigma Certification in Service Organizations. 1-28 - Päivi Haapalainen, Kirsi Pusa:
Knowledge Management Processes: Storing, Searching and Sharing Knowledge in Practice. 29-39 - Francisco Chia Cua, Steve Reames:
Framing the Business Case for IT Purchases: Do I Use the Executive Sponsor's Rationale or Do I Use Process Innovation? 40-51 - Chung-Chu Liu, Jason C. H. Chen:
Developing and Prioritizing Measures of Emotional Capital in Public Service Organizations. 52-60 - Saji K. Mathew, Pratap Chandra Biswal:
Mark-Down Pricing: The Study of an Indian Fashion Retailer. 61-70 - Chantana Chantrapornhchai:
Development of a Faculty Work Load System: A Case Study in a Public University. 71-86
Volume 4, Number 4, 2012
- Rocco Reina, Teresa Cetani, Assunta Lacroce, Marzia Ventura:
A Healthcare Project: Managing Knowledge through Electronic Medical Record -Empirical Cases. 1-19 - Luisa Varriale, Paola Briganti, Rosaria La Peruta, Maria Ferrara:
Organizational Conflict and Knowledge Creation: A Multiple Method Study in the Italian Health Care System. 20-48 - Daniela Carlucci, Giovanni Schiuma:
Assessing and Managing Organizational Climate in Healthcare Organizations: An Intellectual Capital Based Perspective. 49-61 - Maurizio Rija, Giovanni Bronzetti:
Innovative IC Framework in the Non-Profit Sector. 62-73 - Virpi Sillanpää, Harri Laihonen:
Managing Intellectual Capital in Non-Profit Elderly Care Organizations. 74-87
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