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International Journal of Information Systems in the Service Sector, Volume 10
Volume 10, Number 1, 2018
- Mary Kay Copeland, Emilyn C. Cabanda:
Efficiency Analysis of the U.S. Publicly Held Insurance Industry: A Two-Stage Efficiency Model. 1-15 - Hsiaoping Yeh, Tsung-Sheng Chang:
Mining Customer Shopping Behavior: A Method Encoding Customer Purchase Decision Attitude. 16-27 - Shruti Jaiswal, Daya Gupta:
Measuring Security: A Step Towards Enhancing Security of System. 28-53 - Wornchanok Chaiyasoonthorn, Watanyoo Suksa-Ngiam:
Users' Acceptance of Online Literature Databases in a Thai University: A Test of UTAUT2. 54-70 - Dana Indra Sensuse, Elin Cahyaningsih:
Knowledge Management Models: A Summative Review. 71-100
Volume 10, Number 2, 2018
- Tom E. Yoon, Bong-Keun Jeong:
Service Oriented Architecture (SOA) Implementation: Success Factors and Realized Benefits. 1-21 - Reza Safdari, Peyman Rezaei-Hachesu, Marjan Ghazi Saeedi, Taha Samad-Soltani, Maryam Zolnoori:
Evaluation of Classification Algorithms vs Knowledge-Based Methods for Differential Diagnosis of Asthma in Iranian Patients. 22-35 - Menaouer Brahami, Nada Matta:
A Model to Reduce the Risk of Projects Guided by the Knowledge Management Process: Application on Industrial Services. 36-52 - Jorge Vareda Gomes, Mário Romão:
Achieving Dynamic Capabilities Through the Benefits Management Approach. 53-68 - Ceyhun O. Ozgur:
Resources in Parks and Police Management Applying Decision Utility to Solve Problems with Limited Resources. 69-78
Volume 10, Number 3, 2018
- Eric Grandry, Christophe Feltus, Eric Dubois:
A Risk Integration Framework for the Service-Oriented Enterprise. 1-19 - Laleh Rafati, Geert Poels:
Service-Oriented Enterprise Engineering: A Modeling Discipline Based on the Viable Systems Approach (vSa) for Strategic Sourcing Decision-Making. 20-40 - Rainer Schmidt, Michael Möhring, Alfred Zimmermann:
Dynamic Capabilities of Decision-oriented Service Systems. 41-63 - Hasan Koç, Kurt Sandkuhl, Janis Stirna, Jan-Christian Kuhr:
Capability as a Service: Method and Tool Support for Context-Aware Business Services. 64-84
Volume 10, Number 4, 2018
- Mahdie Honarzade, Mahboubeh Mahmoudinia, Maryam Saberi Anari:
Identifying and Ranking Influencing Factors in Using RFID Technology in Tourism Industry via the Use of Structural Equation Modeling. 1-20 - Hussein BaniMelhem, Hossam M. Abu Elanain, Matloub Hussain:
Impact of Human Resource Management Practices on Employees' Turnover Intention in United Arab Emirates (UAE) Health Care Services. 21-41 - Rabii El Ghorfi, Mohamed El Aroussi, Mohamed Ouadou, Driss Aboutajdine:
Valuating IT Governance Strategies With Real Options in a Decision Making Framework. 42-58 - Sajjad Shokouhyar, Parna Saeidpour, Ali Otarkhani:
Predicting Customers' Churn Using Data Mining Technique and its Effect on the Development of Marketing Applications in Value-Added Services in Telecom Industry. 59-72 - Boonlert Watjatrakul:
Determinants and Effects of Mobile Service Customization: An Empirical Study of A2P SMS Adoption. 73-87
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