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HMD - Praxis der Wirtschaftsinformatik, Volume 266

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Volume 266, April 2009

Prozessmanagement

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Tobias Bucher, Robert Winter:
Geschäftsprozessmanagement - Einsatz, Weiterentwicklung und Anpassungsmöglichkeiten aus Methodiksicht. 5-16
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Frank Hogrebe, Markus Nüttgens:
Business Process Maturity Model (BPMM): Konzeption, Anwendung und Nutzenpotenziale. 17-25
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Susanne Robra-Bissantz, Bernhard Rumpe, Patrick Helmholz, Elena Kozlowski, Dirk Reiß, Silke Siegel:
Software Engineering serviceorientierter Prozesse. 26-34
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Andreas Gadatsch:
Integriertes Geschäftsprozess- und Workflow-Management - Konzeption, Rollen und organisatorische Einbindung. 35-42
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Kerstin Gerke, Gerrit Tamm:
Qualitätsmanagement zur Steuerung von IT-Prozessen auf der Basis von Referenzmodellen und Process Mining. 43-51
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Werner Schmidt, Albert Fleischmann, Oliver Gilbert:
Subjektorientiertes Geschäftsprozessmanagement. 52-62
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Christine Arend-Fuchs, Peter Bielert:
"Ready for Value chain competition" - Neue Geschäftsmodelle durch Prozessintegration. 63-70
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Carsta Heger, Ursula Rehle, Christoph Prackwieser:
Prozessmanagement in Zeiten organisatorischer und technologischer Veränderungen - Erfahrungsbericht eines Versicherers. 71-79
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Volker Nissen, Osman Bayraktar:
Informationsmanagement bei Kundenbeschwerden. 80-89
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Bernd Hilgarth, Jörg Purucker, Harald Mayer, Florian Göldner:
ProcessSharePoint ® - ein Praxisbericht zur Lösung des Last-Mile-Problems in der Prozessimplementierung. 90-99

Weitere Fachthemen

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Gernot Gräfe, Christian Maaß:
Sechs Thesen zum Social Bookmarking. 100-107
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Torsten Brendel, Torsten Stein:
RFID in der Krankenhauslogistik. 108-116

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