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ORCID41st SIGUCCS 2013: Chicago, IL, USA
- Lisa Brown, Laurie Fox, Jean Tagliamonte:
Proceedings of the ACM Annual Conference on Special Interest Group on University and College Computing Services, SIGUCCS'13, Chicago, IL, USA, November 03-08, 2013. ACM 2013, ISBN 978-1-4503-2318-5
Session 1
- Mikifumi Shikida, Hiroaki Nakano, Shuichi Kozaka, Masato Mato, Satoshi Uda:
A centralized storage system with automated data tiering for private cloud environment. 1-6 - Nikolas Varrone, Shawn M. Plummer:
Lion taming: desktop management of Apple devices. 7-12 - Elizabeth Rugg, Karen McRitchie, Dan Herrick, Brian Allen, Mark J. Zocher, Christine L. Vucinich:
Elevating your career and making a difference: the SIGUCCS mentoring program. 13-18 - Robert Howard:
Strategification; synergizing efficiencies; and meetingitis: what your bosses really do. 19-22
Session 2
- Greg Stauffer, Rochelle Scott:
Adventures in change management: getting everyone on the same page. 23-26 - Lisa C. Barnett, Darin Phelps, Brian Yulke:
App development in user services: oxymoron or incubator? 27-30 - Benjamin N. Arnold:
Slaying the desktop management dragon with configuration manager 2012. 31-34 - Ashley Weese, Dana Peiffer:
Customer service: then and now. 35-38 - Thomas J. Mattauch:
Innovate through crowd sourcing. 39-42
Session 3
- Naomi Fujimura:
Bring your own computers project in Kyushu university. 43-50 - Jody Gardei, Ashley Barrigar, Scott Claerhout:
Migrating from novell to active directory. 51-56 - Christopher H. King:
The dirty Hungarian phrasebook of tech support. 57-60 - Hannah W. Pettit, Kendall Wylie:
"It's alive! it's alive! we've created a monster!": implementing a new test scanning system at VCU. 61-64 - Heather Brotherton, J. Eric Dietz, John McGrory, Fredrick Mtenzi
:
Energy overhead of the graphical user interface in server operating systems. 65-68
Session 4
- Allan Chen, Omar Ali:
We have the technology: rebuilding a department from the ground up. 69-76 - Thomas J. Mattauch, Kendall Wylie:
Leverage your Mac to support multiple OS environments. 77-80 - Beth Rugg:
Climbing the Microsoft mountain: deploying Microsoft solutions for directory services, email and calendar. 81-90 - Todd Swatling:
Concerto: digital signage on the cheap. 91-94 - Carol Currie Sobczak:
Meeting the technology needs of the differently-abled student. 95-100
Session 5
- Takashi Yamanoue, Tamotsu Furuya, Koichi Shimozono, Masato Masuya, Kentaro Oda, Kunihiko Mori:
Enhancing information security of a university using computer ethics video clips, managed security service and an information security management system. 101-104 - Kazutaka Maruyama, Takayuki Sekiya:
ECCS2012 makes PCs and printers in computer labs accessible from off-campus environment. 105-108 - Hideo Masuda, Kazuyoshi Murata, Yu Shibuya, Yasuaki Kuroe:
High-speed network infrastructure between KIT's campuses for computer system redundancy. 109-110 - Christopher A. Washington, Jon A. Crumpler:
Creating a mobile computer lab for staff training. 111-114 - Lisa Brown, Mat Felthousen:
Make the SIGUCCS experience last: become a local chapter. 115-118
Session 6
- Owen G. McGrath:
Mixing and matching usage data: techniques for mining varied activity data sources. 119-122 - Benjamin N. Arnold, Lucas Friedrichsen, Mo Nishiyama:
Creating your MasterMind: personal and professional development through mastermind groups. 123-126 - Cate Lyon, Robert G. Fricke:
Facebook: how we lost control and found empowerment. 127-130 - Beth Goelzer Lyons, Tom Parker:
Office 365: tips to avoid turbulence while moving faculty and staff to the cloud. 131-136 - Eisuke Ito, Yoshiaki Kasahara, Naomi Fujimura:
Implementation and operation of the Kyushu university authentication system. 137-142
Session 7
- Kenneth Janz, Robin Honken:
Personality inventories and cognitive frames: understanding the balance in managing and leading IT organizations. 143-150 - Gursimran S. Koonjul, Kimberly A. Hennessey:
Parallel reporting: the future of support. 151-158 - Katherine L. Derby:
Social media: multiple channels to capture multiple audiences. 159-162 - Kevin M. Steele, Matthew Smith:
Raising the bar on training at Valparaiso university. 163-168 - Yoshiaki Kasahara, Eisuke Ito, Naomi Fujimura:
Gulliver's toss: Google's chronic big load to university mail server and its sudden resolution. 169-174
Session 8
- Peter Wallis, Michelle S. Martinez:
Motivating skill-based promotion with badges. 175-180 - Laurie Fox, Lucas Friedrichsen, Mo Nishiyama:
The art of productive meetings. 181-184 - Christopher H. King:
The path to Google: selling ice to eskimos. 185-188 - Dan R. Herrick, John B. Tyndall:
Sustainable automated software deployment practices. 189-196 - Robert A. Sobczak:
Education goes the distance with IPTV. 197-202
Session 9
- Karen McRitchie:
You can't do it all!: using student leaders to manage the team. 203-208 - Scott J. Saluga:
Minimal computing: minimizing technology to maximize work/life balance. 209-212 - Richard D. Roberts, Diane Yee, Aldis Grazis:
Front line help desk at Rice University. 213-216
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