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22nd SIGUCCS 1994: Ypsilanti, Michigan, USA
- Russell S. Vaught, Polley Ann McClure:
Proceedings of the 22nd Annual ACM SIGUCCS Conference on User Services, October 15-18, 1994, Ypsilanti, Michigan, USA. ACM 1994, ISBN 0-89791-656-5 - Steve Burdick:
Creating information kiosks for the new distributed computing environment. 1-3 - Laura A. Kelleher:
What's hot on the internet? 5 - Robert Minato, John H. Major, Judy H. Martin, Andrea L. Mox, Marlene R. Pratto, Martie Skinner:
Personal networks: why both and how to get started. 7-9 - Robert Minato, John H. Major, Judy H. Martin, Andrea L. Mox, Marlene R. Pratto, Martie Skinner:
Personal networks: how does your support garden grow? 11-14 - Robert Minato, John H. Major, Judy H. Martin, Andrea L. Mox, Marlene R. Pratto, Martie Skinner:
A year in the life of a personal network. 15-20 - Virginia E. Rezmierski, Tad B. Pinkerton, Susan F. Stager:
"Heads Up" for information technology policies: emerging policy issues for Universities and K-12. 21-24 - Gregory A. Marks:
Internet access for K-12 schools in Michigan. 25-26 - Leo Sell:
The quantum community. 27-29 - Jerry Martin:
A solution to the campus parking problem. 31-33 - J. Michael Yohe:
Community computing and the computing community. 35-39 - John W. Smith:
User's guide for the Shadowy Crystal Ball: practical tips and techniques for planning the future. 41-47 - Robert H. August:
Strategic planning in computer services: is the tail wagging the dog? 49-52 - Keith R. Nelson, Joyce L. Capen:
Creating a campus network without funding or a campus strategic networking plan - no kidding. 53-58 - Jodi-Ann Chu:
Supporting the virtual (networked) community: building the infrastructure. 59-61 - Michael Thompson:
Extending support services to anticipate growing user needs. 63-65 - Carol S. Romano:
Thought and deed: bridging the gap between administration and user. 67-70 - Bernard Hecker:
Slowing the meatgrinder: reducing "burnout" and increasing job satisfaction in user services. 71-77 - Greg Sprague:
Four months a buckeye: study leave as a means of revitalizing staff and facilitating change in academic computing services. 79-84 - Jeff Pankin:
Reengineering support for word and excel. 85-86 - Janis Rogainis:
The systems analyst encounters quality management. 87-93 - Robert H. August, Mark Eversoll:
Bottom-up implementation of TQM: a new paradigm in bringing excellence to the customer. 95-100 - Jeffrey D. Dunker:
Employee empowerment in the computer consultant field: an ISC facilities management perspective. 101-104 - Thomas L. Van Valley, Howard Poole:
Surveys of computing: a tool for campus planning. 105-110 - John R. Cordani, John Cooper:
Measured the concerns of the business community lately? 111-118 - Allan R. Jones:
Bringing vendors and users together: site licensing dilemmas. 119-121 - Kyle Barger, Karen Worley:
Collaborative Gopher design and management: a case study in library/computer center cooperation. 123-129 - Judith V. Boettcher:
Strategies for supporting faculty use of communication and information technologies. 131-135 - Anjum Ahmed, Lori Ristau:
StreetTalk - making it work for you. 137-142 - Greg Sprague, Brent Curtiss:
Effective second-level networking support on large and small campuses. 143-146 - Gregory T. Kesner:
The departmental user services program - a mixed model for distributed user support. 147 - Cheryl Munn-Fremon, Laurie Burns, Karen Dickinson:
Managing change with partnerships at the Univ. of Michigan. 149-158 - Sarah Baker:
Mosaic-surfing at home and abroad. 159-163 - Rick Ells:
Designing usable hypertext documents in Mosaic. 165-167 - Mike W. Miller:
World Wide Web development at Notre Dame: it's easier to ask forgiveness than permission. 169-172 - Lee Ann Sakihara, Jodi Chu:
Using the network to support network usage. 173-174 - John Dohar:
Graphics/video/audio processing technologies to deliver training. 175-176 - D. Scott Brandt:
Dynamic approaches to setting learning objectives when teaching with new technologies. 177-179 - Caroline Beebe, Jan Holloway:
Diffusion theory: borrowing a publications theory from the business world. 181-185 - Susan B. Jones:
Caught in the World Wide Web: MIT moves computer documentation online. 187-190 - Mark Rice:
Guttenberg's great-grandchild: publishing in the 21st century. 191-194 - Lisa C. Barnett:
The helpline never sleeps. 195-200 - Dan Bloom:
Selection criterion and implementation of a trouble tracking system: what's in a paradigm? 201-203 - Linda Littleton:
HDD: a helpdesk database. 205-210 - Marion Taylor, Beth Ruffo:
Faculty support with emphasis on classroom services. 211-212 - Charles T. Morrow, Judith V. Boettcher:
Technology classrooms at Penn State. 213-226 - Robert L. Ferrett:
Faculty development centers: assessing needs (and wants). 227-230 - Barbara Rush, Marilyn Domas White:
Plans for an information literacy course. 231-234 - Bonnie R. Hites:
Desktop publishing as a springboard to computing proficiency. 235-238 - Virginia E. Rezmierski:
Seeing through the smoke and haze: clarifying issues regarding electronic access to potentially offensive material and pornography. 239-244 - Charles Brenner:
Network abuse - a lesson from the trenches. 245-248 - John Link:
Electronic art history: an approach that works, but not without its glitches. 249-256 - Rita A. DiCecca:
Keeping up with the Joneses: a model for distributing software and educating users. 257-259 - Suzanne Nanis, Evelyn V. Stevens, Janet de Vry:
A successful model for creating internet awareness on your campus. 261-266 - Mary Ellen Bushnell, M. Susan Jones:
Get a grip: managing RSI at MIT. 267-270 - James J. Bosco, Harley Behm:
Connecting the schools: the WMU SMILE project. 271-275 - Marlene R. Pratto, Jonathan Thyer, Martie Skinner, Judy H. Martin:
Global Greensboro, the Guilford Country Schools and UNCG. 277-282 - Sharen Arakaki:
Linking to learn: evolving choices. 287-289 - Cliff Woodruff, Thomas A. Gerace:
Extending the campus network: bringing data connectivity and cable television to the residence halls. 291-295 - Christi-Anne Castro:
Resnet at MIT - bringing the internet home. 297-299 - Karen C. Ueberroth:
Managing high-volume computer literacy labs. 301-307 - Brian M. Johnston, Brian Bourgon:
Students serving students: an effective lab management model. 309-312 - Karen Stallworth:
Technical aspects of lab management. 313-314
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