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ORCID12th SIGUCCS 1984: Reno, NV, USA
- Robert W. Lutz, Ellen M. Jacobson, Barbara Rader:
Proceedings of the 12th annual ACM SIGUCCS conference on User services, Reno, Nevada, USA, November 11-14, 1984. ACM 1984, ISBN 0-89791-146-6 - C. Purvis:
Centralized vs. diversified user services: A user's perspective. 1 - Thomas H. Bennett:
Finding out what people really think about computer use at a university. 3-4 - Russell L. Brand:
F.I.S.H.: Factors, interactions, and support for humans. 5-8 - Kirby W. Fong, Kathryn P. Berkbigler, Roger B. Chaffee, T. R. Girill, Barbara L. Herron, Clement L. Luk, Janet Wallace:
Online documentation and user services. 9-10 - Fred Jennes:
The microcomputer user services specialist an evolving role. 11-16 - Terri Paul, Debbie Bowman, Tammy Day, Tahereh Jafari, Ralph Stranahan:
A new role for user services. 17-22 - Jerry Martin:
Presentation graphics. 23-26 - Gail S. Peters:
Handling visual media preparation for Ohio state's computer center workshops. 27-33 - Anthony Skrabak:
A microcomputer demonstration and evaluation lab. 35 - Sandra Ward:
Personal work-stations at the University of Waterloo. 37-43 - Debbie W. Coultis:
The Argonne workstation evaluation and demonstration room. 45-49 - Anne Webster, Leila C. Lyons:
Computing: Taking the first byte. 51-56 - Carol W. Doherty:
Word processors: A new group of users and what to do with them. 57-58 - William E. Mihalo:
Supporting microcomputers in a multi-vendor environment. 59-65 - Bruce L. Rose, Claire K. Rossbach:
Retooling the user support staff of the computer center towards a micro information center facility. 67-72 - Janet D. Hartman:
Management of decentralized computing facilities. 73-77 - Bill L. Ashmore, F. Russell Helm, Sally D. Haerer:
Maintaining user service and direction in a complex environment. 79-83 - Larry Lambert, Jane-Ellen Miller:
Academic support vs. information support: Bringing information management to the community college. 85-90 - Cheryl Banister, Laura Kim, Cindy Nelson:
Information center for administrative data implementation experience at UC Berkeley. 91-99 - Kathy Heerema, Kit Larsen, Sara Wyant:
Experiences with a micro lab network. 101-107 - Zita M. Wenzel:
Development of the MIT microcomputer center. 109-112 - Alan Hagen-Wittbecker:
Literacy and computer illiteracy. 113-116 - Alice M. Simpkins:
Computer literacy at Paine College. 117-119 - Roger S. Pinkham, Edward A. Friedman:
Micros for students-a computer-intensive environment. 121 - Kelly Havens:
Running a micro lab: One year later. 123-125 - Richard M. Plishka:
Microcomputers as a productivity tool at a satellite campus. 127-129 - Sally D. Haerer, Russell R. Helm, Bill L. Ashmore:
The design of a low-cost, high-speed local area network. 131-134 - John H. Major, Roi Prueher:
Functional computer literacy. 135-138 - Lynda Sloan, Antony Halaris:
The multiplier effect of computing literacy on user services. 139-142 - Sigurd Andersen:
Computers in the humanities: Providing faculty with new tools. 143-148 - John E. Bucher:
Burn out in user services. 149-150 - Joel Cohen, Mark H. Castner:
User services as information center. 151-153 - Roger B. Chaffee:
AID - access to informal documentation. 155-159 - Dick Hoskins, Thomas Ormand:
Project management in an academic computing center: Installing a laser printer. 161-163 - Howard Strauss:
How does a centralized computer center with a large mainframe adapt to the introduction of lots of micros? 165 - Anne Oribello:
To serve or not to serve. 167-168 - Margaret P. Mize:
The next step: User-defined microcomputing facilities. 169 - Karen W. Allen:
Software lending library. 171-172 - John Jacobsen:
An automated management system for applications software. 173-175 - Jean Dexheimer:
Inter-university consortium for educational computing. 177-178 - Susan J. Bahr:
Teaching workshops to college faculty, staff, and administrators. 179-183 - Susan Jenkins:
The software sampler workshop: Intermediate training for university microcomputer users. 185-187 - Jim D. Mitchell, Joshua E. Yeidel:
Techniques for mass training in basic computer skills. 189-196 - Ric Johnston, Dick Hoskins:
Tracking and planning staff time for an academic computing center. 197-200 - Joshua E. Yeidel, George W. Ball:
The information center: A unified approach to user services. 201-204 - Alexandra Sprafka:
User services support levels for microcomputer hardware and software. 205-214 - Thomas A. Gerace, William F. Beyer, John M. Tyler:
Microcomputer information center and showroom: The creation of a microcomputer store. 215-219 - John Thornton, Agnes A. Hoey:
An Experiment in senior staff working alongside student consultants. 221-225 - Ellen M. Jacobson, William A. Newman:
Evolving consulting services into an academic setting. 227-230
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