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IESS 2014: Geneva, Switzerland
- Mehdi Snene, Michel Léonard:
Exploring Services Science - 5th International Conference, IESS 2014, Geneva, Switzerland, February 5-7, 2014. Proceedings. Lecture Notes in Business Information Processing 169, Springer 2014, ISBN 978-3-319-04809-3 - Theodor Borangiu, Virginia Ecaterina Oltean, Monica Dragoicea, João Falcão e Cunha, Iulia Iacob:
Some Aspects Concerning a Generic Service Process Model Building. 1-16 - Monica Dragoicea, Theodor Borangiu, João Falcão e Cunha, Virginia Ecaterina Oltean, José Faria, Stefan Radulescu:
Building an Extended Ontological Perspective on Service Science. 17-30 - Muriel Foulonneau, Sébastien Martin, Slim Turki:
How Open Data Are Turned into Services? 31-39 - Garyfallos Fragidis, Dimitri Konstantas, Dimitri Paschaloudis:
A Classification Framework of Value Co-creation in Electronic and Mobile Services. 40-55 - Marius Goldberg, Axel Kieninger, Gerhard Satzger, Hansjörg Fromm:
Transition and Delivery Challenges of Retained Organizations in IT Outsourcing. 56-71 - Natalia Kryvinska, Sebastian Kaczor, Christine Strauss, Michal Gregus:
Servitization - Its Raise through Information and Communication Technologies. 72-81 - Laleh Rafati, Geert Poels:
Introducing Service-oriented Organizational Structure for Capability Sourcing. 82-91 - Maryam Razavian, Patricia Lago, Jaap Gordijn:
Why Is Aligning Economic- and IT Services So Difficult? 92-107 - Björn Schmitz, Axel Kieninger, Gerhard Satzger, Hansjörg Fromm:
Towards the Consideration of Performance Risks for the Design of Service Offers. 108-123 - Alessandro Zardini, Cecilia Rossignoli, Lapo Mola, Marco de Marco:
Developing Municipal e-Government in Italy: The City of Alfa Case. 124-137
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