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ORCIDIESS 2010: Geneva, Switzerland
- Jean-Henry Morin, Jolita Ralyté, Mehdi Snene:
Exploring Services Science - First International Conference, IESS 2010, Geneva, Switzerland, February 17-19, 2010. Revised Papers. Lecture Notes in Business Information Processing 53, Springer 2010, ISBN 978-3-642-14318-2 - François Habryn, Benjamin Blau, Gerhard Satzger
, Bernhard Kölmel:
Towards a Model for Measuring Customer Intimacy in B2B Services. 1-14 - Sylvain Kubicki, Gilles Halin:
Usage-Centered Design of Adaptable Visualization Services: Application to Cooperation Support Services System in the AEC Sector. 15-29 - Isabelle Mirbel, Pierre Crescenzo:
From End-User's Requirements to Web Services Retrieval: A Semantic and Intention-Driven Approach. 30-44 - Ayham A. M. Jaaron, Chris J. Backhouse:
Lean Manufacturing in Public Services: Prospects for Value Creation. 45-57 - Shu-Lu Hsu, Huichich Wang, Hersen Doong:
Determinants of Continuance Intention towards Self-service Innovation: A Case of Electronic Government Services. 58-64 - Petra Hocová, João Falcão e Cunha:
A Service Science and Engineering Approach to Public Information Services in Exceptional Situations - Examples from Transport. 65-81 - Pierre-Jean Barlatier, Jean-Charles Bernacconi, Sandrine Reiter:
Service Portfolio Design for Service Innovation Management: The Case of a Luxemburgish Research and Technology Organization. 82-95 - Lam-Son Lê, Aditya Ghose, Evan D. Morrison:
Definition of a Description Language for Business Service Decomposition. 96-110 - Simon Field:
Can Software Architecture Review Methods Apply to Service Design? 111-124 - Eva-Maria Hempe, Terry Dickerson, Anthony Holland, P. John Clarkson:
Framework for Design Research in Health and Care Services. 125-135 - Anastasiya Yurchyshyna, Wanda Opprecht:
Towards an Ontology-Based Approach for Creating Sustainable Services. 136-149 - Arash Golnam, Gil Regev, Julien Ramboz, Philippe Laprade, Alain Wegmann:
Systemic Service Design: Aligning Value and Implementation. 150-164 - Yazrina Yahya, Muriati Mukhtar, Norleyza Jailani, Salha Abdullah, Zuraidah Abdullah, Abdul Razak Hamdan:
A Framework for Developing a Co-design Environment for e-Business Applications. 165-178 - Petra Hocová, Zdenko Stanícek:
On Service Systems - By Definition of Elementary Concepts towards the Sound Theory of Service Science. 179-191 - Thang Le Dinh, Thanh Thoa Pham Thi:
A Conceptual Framework for Service Modelling in a Network of Service Systems. 192-206 - Rafael Zaballa:
Services Design for People. 207-214 - Xiaofei Xu, Xianzhi Wang, Zhongjie Wang:
Life Cycle of Virtualized Service Resource in BIRIS Environment. 215-223 - Geert Poels:
A Conceptual Model of Service Exchange in Service-Dominant Logic. 224-238 - Roman Roelofsen, David Bosschaert, Volker Ahlers, Arne Koschel, Irina Astrova:
Think Large, Act Small: An Approach to Web Services for Embedded Systems Based on the OSGi Framework. 239-253 - Garyfallos Fragidis, Ioannis Ignatiadis, Chris Wills:
Value Co-creation and Customer-Driven Innovation in Social Networking Systems. 254-258 - Maria Chiara Pettenati, Franco Pirri, Dino Giuli:
e-Profile Management as a Basic Horizontal Service for the Creation of Specialized e-Services. 259-263 - Ignacio López, Antonio Cañabate, Ruth Raventós:
Febos: A Service-Oriented System for Collaborative Music Creation. 264-269 - Slim Turki, Marija Bjekovic-Obradovic:
Compliance in e-Government Service Engineering: State-of-the-Art. 270-275 - Christoph Heitz, Andreas Ruckstuhl, Marcel Dettling:
Customer Lifetime Value under Complex Contract Structures. 276-281 - Jörg Becker, Daniel Beverungen, Martin Matzner, Oliver Müller:
Total Cost of Service Life: The Need for Decision Support in Selecting, Comparing and Orchestrating Services. 282-288 - Thècle Alix, David Reymond:
A Cross Disciplinary Approach to Analyze the Effects of Digitalized Service Implementation. 289-294 - Vikram Sorathia, Marten van Sinderen, Luís Ferreira Pires:
Towards a Unifying Process Framework for Services Knowledge Management. 295-299
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