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17th ICEGOV 2024: Pretoria, South Africa
- Soon Chun, Geci Karuri-Sebina, Erico Przeybilovicz, Flávia Barbosa, Cristina Braga:
Proceedings of the 17th International Conference on Theory and Practice of Electronic Governance, ICEGOV 2024, Pretoria, South Africa, October 1-4, 2024. ACM 2024, ISBN 979-8-4007-1780-2
Track 1 - Trust and Ethical Digital Governance for the World We Want
- Monique Munarini
, James Brusseau
, Lorenzo Angeli
:
Equitable AI Audits: evaluating the evaluators in today's world. 1-8 - Daniel Wessel
:
Positive E-Government - Theories and Approaches to Support Citizens' Well-Being. 9-13 - Noella Edelmann
, Jessica Voigt Pereira
:
Public administrators' perception of ethical issues in public sector co-creation processes and outcomes: A meta-synthesis of cases. 14-21 - Evelyne Tauchnitz
, Shamira Ahmed
:
Framing Ethical e-Governance: A Plaidoyer for a Human-Rights based Digital Democracy Approach. 22-27 - Karine Alves
, Edney Santos
, Matheus Fidelis Silva
, Ana Carolina Chaves
, Jose Andre Fernandes
, George Valença
, Kellyton Brito
:
Towards the regulation of Large Language Models (LLMs) and Generative AI use in the Brazilian Government: the case of a State Court of Accounts. 28-35 - Fernando Bichara Pinto, Marie Anne Macadar
:
Using Generative AI Chatbot for enhancing people's digital participation. 36-40 - Yasaman Yousefi
:
Approaching Fairness in Digital Governance: A Multi-Dimensional, Multi-Layered Framework. 41-47 - Won Kyung Jung
, Hun Yeong Kwon
:
Privacy and data protection regulations for AI using publicly available data: Clearview AI case. 48-55
Track 2 - Digital Transformation and Innovation in the Public Sector
- Adeyinka Patrick Adewumi
, Ugochukwu David Abasilim
:
Digital Competency and Public Sector Digital Transformation in Nigeria. 56-66 - Maansi Sood
, Gayatri Doctor
:
Leveraging Technology for Farmers' Welfare: An Impact Assessment of the Krushi Samiksha Kendra (KSK) in Odisha. 67-74 - Tsumbedzo Mukange
, Bayanda Mokoto
, Tumelo B. Moipolai
, Zimasa Ndamase
:
Accelerating the use of mobile phone capabilities to maximise the effectiveness of public emergency alerts in South Africa. 75-80 - Qianli Yuan
:
Promoting Multi-actor Collaboration for New Online Service during Public Health Emergency: Roles of an Innovation Lab at Local Government. 81-87 - Foteini Vagena
, Eriks Sneiders
:
Towards unravelling the co-creation mechanism: Insights from a public organization. 88-96 - Eriks Sneiders
:
Active Ownership as an E-Service Management Practice in Transformational Government. 97-104 - Aparajita Dubey
, Manpreet Singh
:
Leveraging digital transformation for inter-departmental coordination and governance towards seamless digital delivery of citizen-centric urban services: Case of India. 105-111 - Fernando Escobar
, Henrique M. Dinis Santos
, Teresa Susana Mendes Pereira
:
Sustainable Tokenisation Model for the Public Sector: Selecting the most suitable business process. 112-119 - María Elena López Reyes
, Birger Larsen
, Ingrid Mulder
, Rikke Magnussen
:
Navigating Open Data Ecosystems: Exploring Engagement in the Use of Local Governments Open Geodata. 120-129 - Matheus Silva
, Abilio Ferreira
, Karine Alves
, George Valença
, Kellyton Brito
:
A new perspective for longitudinal measurement and analysis of public education in Brazil based on open data and machine learning. 130-138 - Monica Palmirani
, Andrea Giovanni Nuzzolese
, Francesco Poggi
, Jane Nicholson
, Jorge Estevez
:
Tracking WHO reporting requests using hybrid AI. 139-146
Track 3 - New Perspectives of Digital Governance Measurement, Assessment, and Monitoring
- Maria Ioanna Maratsi
, Charalampos Alexopoulos
, Yannis Charalabidis
:
On the Semantic Analysis of Open (Government) Data Portals' Metadata Provision and Schema. 147-157 - Radomir V. Bolgov
, Olga Filatova
, Daniil Volkovskii
:
E-Participation as a Research Domain: Analysis of Publication Patterns and Current Tendencies. 158-165 - Sang-Jo Ko
, Jeongeun Seo
, Hunyeong Kwon
:
A Study on the Jurisdiction and Regulation of offshore Online Gambling between trading countries. 166-175 - Foteini Vagena
, Eriks Sneiders
:
Introducing co-creation into transformational Government. 176-183 - Alka Mishra
, Durga Prasad Misra
, Lokesh Joshi
, Ashutosh Prasad Maurya
:
Benchmarking of Government Websites: An Approach Towards Good Governance. 184-189 - Irapuan Noce
, João Álvaro Carvalho
, Luís Amaral
, João Cerejeira
, Pedro J. Camões
, Isabel Ferreira
, Sandra Cunha
:
A Generic Architecture for the Digitization of Government Procurement Processes. 190-200 - Dmitriy Arkatov
, Olga Filatova
:
'Not what we want': Why do (not) citizens use e-government services? Evidence from St. Petersburg, Russia. 201-208 - Devanshi Shah
, Gayatri Doctor
:
Assessment of Municipal Governance Portals (MGPs) and its Online Service Delivery by applying Local Online Service Index (LOSI) Methodology - A study in Gujarat, India. 209-214 - Demetrios Sarantis
, Delfina Soares
, Deniz Susar
, Vincenzo Aquaro
, Angelica Marie Zundel
:
Assessing digital government at the local level: An analysis of worldwide municipalities' survey. 215-222 - Yury Kabanov
:
Causes and Consequences of States' Responsiveness to the UN E-Government Survey: Exploring the Role of the Member States Questionnaire. 223-228 - Chimwemwe Queen Mtegha
, Wallace Chigona
, Teofelus Tonateni Tuyeni
:
How Government Agencies Evaluate Cybersecurity Capacity Building Outcomes: A Case of Malawi. 229-236 - Morten Meyerhoff Nielsen
, Luís Nuno Barbosa
:
Ensuring online usability and value: A comparative analysis of the design standards, criteria and governance models in Denmark, Portugal, and the UK. 237-245 - Angelica Zundel
, Deniz Susar
, Vincenzo Aquaro
, Delfina Soares
, Demetrios Sarantis
:
LOSI Pilots Insights: The Distribution of Online Services across Government Systems - A Cross-National Analysis. 246-253 - Ricardo Kadouaki
, Maria Alexandra Cunha
, Bruno Andrade de Figueiredo
:
Usability of statistics and transparency open data portals in regional governments. 254-260 - Michele Corazza
, Monica Palmirani
, Franco M. T. Gatti
, Salvatore Sapienza
:
Monitoring Sustainable Development Goals in European Legislation using Hybrid AI. 261-269
Track 4 - Future-ready Digital Workforce and Infrastructure Development
- Mohammed Agbali
, Kashifu Inuwa Abdullahi
, Amina Magaji Sambo
, Abubakar A. Dahiru
, Muhammad Aminu Lawal
:
Deploying scalable Digital Public Infrastructure (DPI) in Nigeria: An Institutional Theory Perspective. 270-276 - Noella Edelmann
, Nadine Baumann
:
Post-CoVID-19 Tele-work Practices in German and Austrian Public Sector Organizations: A cross-case analysis. 277-284 - Daniel Mulinge Ndolo
, John Kandiri
:
Leveraging Recommender Systems to Enhance Student-Industry Alignment in Industrial Placements. 285-290
Track 5 - Smart Sustainable Cities and Communities for People
- Ronny Weinkauf
, Judith Fauth
:
Decision Support for Building Permit Application Preparation. 291-299 - Flavia Bernardini
, Eduardo Oliveira
, Matheus M. Cruz
, José Viterbo
, Jose Augusto Paixao
:
Integrating University and Local Government to Address Strategic Planning Goals in Smart Cities: The Case of Niteroi and Fluminense Federal University. 300-308 - Christos Karelis
, Zoi Lachana
, Gerasimos Kontos
, Yannis Charalabidis
:
A Comprehensive Review of Citizen Science Projects for behavioral change towards Sustainable Urban Environments. 309-317 - Ahmed Kaharevic
, Elin Wihlborg
:
Whose Future is Smart?: A Systematic Literature Review of Smart Cities and Disadvantaged Neighborhoods. 318-326
Track 6 - Social Media and Digital Platforms
- Daniil Volkovskii
, Olga Filatova
, Svetlana Bodrunova
, Radomir V. Bolgov
:
Does government hear citizenry? The quality of deliberative practice between authorities and citizens on social media in Russia. 327-336 - Gabriela Andrea Diaz
, Dana K. Urribarri
, Maria Luján Ganuza
, Carlos Iván Chesñevar
, Elsa Estevez
, Ana Gabriela Maguitman:
Polviz: Assessing Opinion Polarization in Social Media through Visual Analytics and Argumentation. 337-347 - Héctor Abel Gutiérrez
, Alejandro De León Languré
, Mahdi Zareei
, Kellyton dos Santos Brito
:
Social Media for Predicting the Mexican Presidential Election: Beyond X and Facebook. 348-357 - Gonçalo Paiva Dias
:
Portuguese political leaders on Twitter/X during the 2024 electoral campaign: An exploratory study. 358-365 - José Santana, Maria Santana
, Pablo Sampaio
, Kellyton Brito
:
Towards a Methodology for Analyzing Visual Elements in Social Media Posts of Politicians. 366-373
Track 7 - Public and Private Sector Governing Digital Economies
- Fahad Al-Thobaiti
, Mohammed Almohaimeed
:
The Impact of Digital Regulations on Government Expenditure Efficiency: A Study in Saudi Arabia. 374-377 - Mukhtar Garba Tanimu
:
Assessing the Impact of Taxpoynt Platform on Small Business Tax Compliance through Digitization. 378-380 - Claudia Oliveira
, Noémie Custers
, Tommaso Zonta
:
Digital-ready policymaking: digitalising legislation in Europe and beyond. 381-383 - Ritu Ghai
, Alka Misra
, Durga Prasad Misra
, Usha Saxena
, Sanjay Mahendru
, Sitansu Sekhar Mahapatra
, Sumandro Chattapadhyay
:
Unified Data Exchange: Accelerating India's Data Ecosystem. 384-387 - Diego Adetayó C. Assumpção
, Alberto Blumenschein-Cruz
:
Data Sovereignty and International Sovereignty Principles - The Data Sovereignty Observatory. 388-391 - Cinara Maria Carneiro Rocha
, João Álvaro Carvalho
, Antonio Henrique Graciano Suxberger
:
Judicial Virtual Desk Service: Brazil's Approach to Broadening Access to Justice. 392-394
Track 8 - Focus on the Global South Digital Transformation
- Tlhokomelo Rethabile Monethi
:
Policy Pathways for Reducing Dependency through Technological Innovation: Lessons from Kenya's Use of Artificial Intelligence (AI) and Blockchain in Healthcare. 395-402 - Johnson Mulongo Masinde
, Frankline Mugambi
, Daniel Muthee Wambiri
:
Exploring the Current Landscape of Artificial Intelligence Adoption in Kenyan Academic Libraries. 403-408 - Maria Rosa Lorini
, G. Harindranath
, Tim Unwin
:
Mitigating Risks: Safe, Wise and Secure Use of Digital Technologies by Migrant Communities in South Africa. 409-413 - Rehema Baguma
:
Towards Integration and Data Sharing to Enhance Child Protection in Uganda. 414-424 - Javiera Fernanda Medina Macaya
:
Electronic government and meaningful connectivity levels: Who is really positioned to benefit from digital transformation in government? 425-429 - Tupokigwe Isagah
, Soumaya I. Ben Dhaou
:
Artificial Intelligence Readiness in Africa: Status Quo and Future Research. 430-437 - Kgopotso Ditshego Magoro
:
Indigenous knowledge systems, situated and contextual learning: unlocking collective human digital capabilities and competencies for Global South communities in the digital era. 438-444
Track 9 - Early Research Track
- Freeman Munisi Mateko
:
Creating an enabling environment for Education 5.0 in Zimbabwe. 445-449 - Anna Chizhik
, Katarina Cokrlic
:
Reflecting the Emotions of the City: Developing a Contextual Sentiment Analysis Method for Social Media Texts. 450-452 - Yury Kabanov
, Anna Kuzmenko
, Andrei V. Chugunov
, Georgy Panfilov
:
Does Centralization Lead to Equality in E-Participation Provision? Evidence from the Russian Regions. 453-456 - Vanessa da Rocha Santos Almeida
, Marie Anne Macadar
:
The Brazilian Blockchain Network and CBDC: searching for creating a Digital Public Infrastructure. 457-459

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