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ORCIDBPM 2021: Rome, Italy - Industry Forum
- Massimiliano de Leoni, Minseok Song, Maximilian Röglinger:
Proceedings of the Industry Forum at BPM 2021 co-located with 19th International Conference on Business Process Management (BPM 2021), Rome, Italy, September 6-10, 2021. CEUR Workshop Proceedings 3112, CEUR-WS.org 2022 - Wolf-Dietrich Zabka, Peter Blank, Rafael Accorsi:
Has the Pandemic Impacted my Workforce's Productivity? Applying Effort Mining to Identify Productivity Shifts during COVID-19 Lockdown. 3-13 - Stefano Aiello, Luca Flecchia, Massimo Tarantino, Simona Solvi, Paolo Facoetti, Veronica Cipriani:
Process Mining Applied to Emergency Room: An Organizational and Change Management Perspective. 14-26 - Mathias Hansson, Kristin Angel, Felix Mannhardt, Knut Kvale:
How Can a Service Provider Utilize Process Mining on Customer Journeys to Gain Actionable Insights for Service Delivery Improvements? 15-26 - Kanika Goel, Sander J. J. Leemans, Moe Thandar Wynn, Arthur H. M. ter Hofstede, Janne Barnes:
Improving PhD Student Journeys: Insights from an Australian Higher Education Institution. 27-38 - Jan vom Brocke, Manuel Weber, Thomas Grisold:
The BPM Context Matrix: A Framework for Managing and Designing Context-Aware Business Processes. 39-50
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